FAQ
Frequently Asked Questions
What materials is Magnos Gold jewelry made of?
Our jewelry is crafted in Brazil and, depending on the design, is made of 18K gold-plated brass, rhodium-plated brass, or 925 silver. Many of our designs are combined with selected natural stones, mother-of-pearl, abalone, or shell pearls.
You can always find the exact materials in the respective product description.
Are your natural stones authentic?
We use selected natural stones such as amethyst, rose quartz, clear quartz, tiger's eye, agate, sodalite, emerald, and others.
Since natural stones are formed naturally, their color, structure, pattern, and inclusions can vary from piece to piece. These differences make each piece unique.
What meaning and energy do natural stones have?
In naturopathy as well as traditional stone and crystal lore, it is believed that natural stones possess different energies and properties and can accompany people in various ways.
For example, tiger's eye is associated with courage, strength, and self-confidence; rose quartz with love and harmony; and amethyst with transformation, inner peace, and intuition.
At Magnos Gold, you can choose your stone based on the energy and meaning that fits your personal intention or your current phase of life. At the same time, your piece of jewelry can remind you daily of this intention and your own inner strength.
You can learn more about the individual stones, their energy, and their traditional associations with chakras and zodiac signs on our Our Natural Stones page.
Note: The described effects and energetic properties of natural stones are based on traditions and concepts from naturopathy and stone and crystal lore and are not scientifically proven as medical effects. Natural stones and jewelry are not a substitute for medical advice, diagnosis, or treatment.
How do I find the right stone for me?
You can choose your stone based on its traditional meaning, its attributed energy, or simply based on which stone appeals to you the most.
Perhaps you are currently looking for courage and strength, for more peace and balance, or for a symbol of love, change, or a new phase in life.
For us, a natural stone is not just a special element of a piece of jewelry. It can also be a personal reminder of your intention and of what is already within you.
The stone carries the energy. You carry the strength.
How do I care for my jewelry?
To keep your jewelry beautiful for as long as possible, we recommend removing it before showering, bathing, swimming, and exercising.
Avoid direct contact with perfume, creams, detergents, and other chemical products as much as possible.
Store your jewelry in a dry, protected place and clean it carefully with a soft, dry cloth when necessary.
Why does my natural stone look slightly different from the photos?
Every natural stone and natural material is unique. Color, structure, pattern, luster, and inclusions may therefore differ slightly from the product images.
These natural differences are part of the material's individual character and make every piece of jewelry special.
Are your product images edited with AI?
Some of our product images may have been optimized digitally or with the help of AI-assisted image editing, for example regarding the background, lighting, or presentation on a model.
We aim to show the jewelry itself as faithfully as possible. Due to screen displays as well as the natural characteristics of natural stones, mother-of-pearl, and other natural materials, color, structure, and shimmer may deviate slightly from the actual product.
Where is the jewelry made?
Our jewelry pieces are made in Brazil.
Magnos Gold combines Brazilian jewelry tradition and selected natural materials with modern, elegant designs.
Where does Magnos Gold ship to?
We ship within the European Union. Standard shipping within the EU is free of charge.
Our regular delivery times are:
Germany: approx. 1–7 business days
Rest of the European Union: approx. 3–10 business days
The actual delivery time may vary depending on the destination country and the shipping provider.
Can I return my order?
Yes. As a consumer, you generally have a 14-day right of withdrawal.
You bear the direct costs of returning the goods.
All details regarding withdrawal, returns, and refunds, as well as the model withdrawal form, can be found under Returns & Withdrawal.
How can I cancel my order or request a return?
You can declare your withdrawal, for example, by email to info@magnosgold.com.
Additionally, you can use our electronic return and cancellation function via your customer account. There, you can request a return or cancellation for eligible orders.
How can I contact Magnos Gold?
For questions about our jewelry, natural stones, or your order, you can reach us at:
Or simply use our contact form on the Contact page.